Ticket Validity
The travel tickets Ferrotramviaria are issued in the following types: Single journey ticket, Round trip ticket A/R, Weekly and monthly subscription, Integrated Railway-Automotive weekly and monthly subscription. Such tickets can be purchased both at ticket offices and at automatic vending machines and are only usable for railway services.
The Single journey ticket, the monthly subscription, and the weekly subscription can be purchased online.
The Single journey ticket can be purchased using the App “Ferrotramviaria SpA” for mobile devices with Android or Apple (iOS) operating systems.
- Can be purchased in advance of the date of use.
- It is valid on the day of purchase or on the day of validity eventually indicated at the time of purchase to make a single journey on the route origin - destination indicated on the ticket.
- Must always be validated before the journey.
- The validity of the ticket from the moment of validation is three hours to complete the journey on the route origin - destination indicated on the ticket.
- Can only be used for railway services.
- Can be purchased in advance of the date of use.
- It is valid on the day of purchase or on the day of validity eventually indicated at the time of purchase to make one outward journey and one return journey on the route indicated on the ticket.
- Must always be validated by validation before the outward journey and before the return journey.
- The validity of the ticket from the moment of validation is three hours to complete the outward journey and three hours to complete the return journey, on the route indicated on the ticket.
- Can only be used for railway services.
- The A/R ticket is printed in two tickets.
- For both types of ticket – single journey and round trip – the following conditions apply.
- Single journey and round trip tickets that are not validated are not valid.
In case of unserviceability of the validator or irregular stamping, the traveler must contact the station staff or promptly inform, at the time of boarding the vehicle, the onboard staff to obtain validation of the ticket.
- Can be purchased in advance of the usage period: the weekly from the Friday preceding the validity week, the monthly from the 25th of the month prior to the usage month.
- It is valid for making an unlimited number of journeys on the route and within the validity period indicated on the ticket.
- It is individual, personal, non-transferable, and does not require validation.
- Can only be used for railway services.
- The subscription purchased at ticket offices and self-service must be clearly and legibly filled out by the traveler in pen, with their personal data.
- The subscription purchased online is valid even if shown by the holder on a suitable electronic device (tablet, smartphone, notebook, wearable device) that allows the reading of the QR code by the electronic devices that the control agents are equipped with.
- It must be presented at the request of the control personnel accompanied by a valid personal identity document.
- The weekly and/or monthly subscription can be loaded onto the "E-VIA CARD,” a personal identification document on magnetic support.
- The holders of single journey tickets and A/R tickets and weekly subscriptions and Monthly subscriptions have the right to make intermediate stops.
For more information regarding TRAVEL TICKETS, it is possible to consult the SERVICE CHART in the section "TRAVEL TICKETS AND RATES."
The "e-via" card is a personal identification document with a photo that allows users to:
• load directly the subscriptions purchased online or at the Self-Service automatic ticket offices, without the need to print the paper subscription;
• be recognized by the control devices of the onboard staff;
• benefit from the opportunity for quick passage at the control checkpoints for the connection to the San Paolo District and for the connection to Karol Wojtyla Airport;
• take advantage of additional services, which will soon be implemented at our stations.
The "e-via" card can be obtained by personally presenting to the General Transport Directorate of Ferrotramviaria, Piazza A. Moro 50/B - Bari, the specific application form, downloadable from the company website www.ferrotramviaria.it, duly filled out, along with a photo ID and a copy of a valid identity document.
The e-via card application with the related attachments can also be submitted online, directly from the homepage of the company website www.ferrotramviaria.it.
The "e-via" card has a price of €5.00 as a contribution towards the service costs, which must be paid at the time of card collection or in advance via bank transfer.
The user can collect the "e-via" card not only at the General Transport Directorate of Ferrotramviaria "Technical Operational Support - Customer Relations Office" but also at the station ticket offices, in any case equipped with a valid identification document.
To members belonging to the FF.OO. (Carabinieri, State Police, Financial Police, and Penitentiary Police), to the FF.AA. (Italian Army, Air Force, and Navy), to the VV.F. (Firefighters), and to the subjects indicated in L.R. 31/10/2002 no. 18 - art. 30, who request it, the card is issued free of charge.
Request the RFID subscription card.
The integrated "railway-automotive" subscription, weekly or monthly, allows the use of both the railway transport mode and the automotive mode, diversified along the same route, during the validity period of the subscription itself.
It can be purchased in advance of the usage period: the weekly from the Friday preceding the validity week, the monthly from the 25th of the month prior to the usage month.
It is valid for making an unlimited number of journeys on the route and within the validity period indicated on the ticket.
It is individual, personal, non-transferable, and does not require validation.
The subscription purchased at ticket offices and self-service must be clearly and legibly filled out by the traveler in pen, with their personal data.
The subscription purchased online is valid even if shown by the holder on a suitable electronic device (tablet, smartphone, notebook, wearable device) that allows the reading of the QR code by the electronic devices that the control agents are equipped with.
It must be presented at the request of the control personnel, accompanied by a valid personal identity document.
The weekly and/or monthly subscription can be loaded onto the “e-via” card, a personal identification document on magnetic support.
For travel to/from the Airport, only the single journey ticket can be purchased. The price is obtained by adding a surcharge of about €4.00 to the price obtained from the regional fare, for any place of origin/destination.
The single journey ticket to/from the Airport purchased at station ticket offices, self-service machines, and authorized external sales points:
- can be purchased in advance of the usage date;
- is valid for making a single journey on the route origin - destination indicated on the ticket either on the day of purchase or on the day of validity eventually indicated at the time of purchase, throughout the entire day.
- does not require any validation.
The single journey ticket to/from the Airport purchased online:
- can be purchased in advance of the usage date;
- is valid for making a single journey on the route origin - destination and on the only day indicated on the ticket;
- is valid for the entire indicated day regardless of the selected time;
- is individual, personal, non-transferable. If produced in paper format, it does not require any validation;
- must be presented at the request of the control personnel, accompanied by a valid personal identity document.
The ticket to/from the Airport is canceled, both on entry and exit, when passing through the control gates located at the Airport Stop.