From february 2025 Ferrotramviaria has signed an agreement with Servizi in Rete 2001, a company promoted by Federazione Italiana Tabaccai (Italian Federation Tobacconists), which also operates in the travel ticket sales sector. This agreement aims to expand the network of ticket sales points through the LIS (Lottomatica Italia Servizi) as well as through the TABNET App. Single journey tickets that are not validated are not valid. In case of unserviceability of the validator or irregular stamping, the traveler must contact the station staff or promptly inform, at the time of boarding the vehicle, the onboard staff to obtain validation of the ticket.

Single journey ticket: 

• Can be purchased in advance of the date of use.
• It is valid on the day of purchase or on the day of validity eventually indicated at the time of purchase to make a single journey on the route origin - destination indicated on the ticket.
• Must always be validated before the journey for tickets purchased at ticket counters and self-service machines.
• The validity of the ticket from the moment of validation is three hours to complete the journey on the route origin - destination indicated on the ticket.
• Can only be used for railway services.

• The single-journey ticket that has not been validated is not valid.

• In the event that the validator is out of service or the ticket is improperly stamped, the passenger must contact station staff or promptly notify onboard personnel when boarding the vehicle in order to have the ticket validated.

• Can be purchased in advance of the usage period: the weekly from the Friday preceding the validity week, the monthly from the 25th of the month prior to the usage month.
• It is valid for making an unlimited number of journeys on the route and within the validity period indicated on the ticket.
• It is individual, personal, non-transferable, and does not require validation.
• Can only be used for railway services.
• The subscription purchased at ticket offices and self-service must be clearly and legibly filled out by the traveler in pen, with their personal data.
• The subscription purchased online is valid even if shown by the holder on a suitable electronic device (tablet, smartphone, notebook, wearable device) that allows the reading of the QR code by the electronic devices that the control agents are equipped with.
• It must be presented at the request of the control personnel accompanied by a valid personal identity document.
• The weekly and/or monthly subscription can be loaded onto the "E-VIA CARD,” a personal identification document on magnetic support.
• The holders of single journey tickets and and weekly subscriptions and Monthly subscriptions have the right to make intermediate stops.

For more information regarding TRAVEL TICKETS, it is possible to consult the SERVICE CHART in the section "TRAVEL TICKETS AND RATES."

The “e-via” Card is a personal identification document with a photo that allows users to:

• directly load season tickets purchased online or at self-service ticket machines, without the need to print a paper ticket;

• be recognized by on-board inspection devices used by train staff;

• benefit from fast access through the control gates where provided; 

• take advantage of additional services that will soon be available at our stations.

The “e-via” Card can be requested online by completing all fields of the form available on the company’s website at the following link:  https://www.ferrotramviaria.it/web/guest/tessera-abbonamento-e-via

The cost of the “e-via” Card is €5.00, as a contribution to service costs, payable:

• in cash, when collecting the card;

• by bank transfer, after sending a copy of the payment receipt (under “Attached Documents” in the online form).

The “e-via” Card can be collected:

• by appointment with the Technical Support – Customer Relations Office at Ferrotramviaria S.p.A., Piazza A. Moro 50/B – Bari, Monday to Friday from 9:00 a.m. to 3:30 p.m.;

• at station ticket offices, during opening hours, only for cards purchased by bank transfer or issued free of charge, upon presentation of valid identification.

Members of the Law Enforcement Agencies (Carabinieri, State Police, Guardia di Finanza, and Penitentiary Police), the Armed Forces (Italian Army, Air Force, and Navy), the Fire Brigade, and the individuals specified in Regional Law 31/10/2002 No. 18 – Art. 30, who apply for it, are entitled to receive the card free of charge.

Request the RFID subscription card.

GET THE RFID CARD SUBSCRIPTION

The integrated "railway-automotive" subscription, weekly or monthly, allows the use of both the railway transport mode and the automotive mode, diversified along the same route, during the validity period of the subscription itself.

• It can be purchased in advance of the usage period: the weekly from the Friday preceding the validity week, the monthly from the 25th of the month prior to the usage month.
• It is valid for making an unlimited number of journeys on the route and within the validity period indicated on the ticket.
• It is individual, personal, non-transferable, and does not require validation.
• The subscription purchased at ticket offices and self-service must be clearly and legibly filled out by the traveler in pen, with their personal data.
• The subscription purchased online is valid even if shown by the holder on a suitable electronic device (tablet, smartphone, notebook, wearable device) that allows the reading of the QR code by the electronic devices that the control agents are equipped with.
• It must be presented at the request of the control personnel, accompanied by a valid personal identity document.

The weekly and/or monthly subscription can be loaded onto the “e-via” card, a personal identification document on magnetic support. 

For travel to/from the Airport, only the single journey ticket can be purchased. The price is obtained by adding a surcharge of about €4.00 to the price obtained from the regional fare, for any place of origin/destination.

The single journey ticket to/from the Airport purchased at station ticket offices, self-service machines, and authorized external sales points:

• can be purchased in advance of the usage date;
• is valid for making a single journey on the route origin - destination indicated on the ticket either on the day of purchase or on the day of validity eventually indicated at the time of purchase, throughout the entire day.
• does not require any validation.

The single journey ticket to/from the Airport purchased online:

• can be purchased in advance of the usage date;
• is valid for making a single journey on the route origin - destination and on the only day indicated on the ticket;
• is valid for the entire indicated day regardless of the selected time;
• is individual, personal, non-transferable. If produced in paper format, it does not require any validation;
• must be presented at the request of the control personnel, accompanied by a valid personal identity document.

The ticket to/from the Airport is canceled, both on entry and exit, when passing through the control gates located at the Airport Stop. 

Travel tickets are issued in the following types: Single journey ticket, Monthly subscription, Weekly subscription. These tickets can be purchased both at ticket offices and at automatic vending machines and are exclusively usable for automotive service - bus lines.

The single journey ticket, the monthly subscription, and the weekly subscription can be purchased online or using the App “Ferrotramviaria SpA” for mobile devices with Android or Apple (iOS) operating systems.

SINGLE JOURNEY TICKET

• Can be purchased in advance of the usage date.
• It is valid only on the day of purchase or on the day of validity eventually indicated at the time of purchase to make a single journey on the route origin - destination indicated on the ticket.
• It must always be validated before the journey.
• The validity of the ticket from the moment of validation is three hours to complete the journey on the route origin - destination indicated on the ticket.
• Can only be used for automotive service - bus lines. 
• Single journey tickets that are not validated are not valid.

In case of unserviceability of the validator or irregular stamping, the traveler must contact the station staff or promptly inform, at the time of boarding the vehicle, the onboard staff to obtain validation of the ticket. 

WEEKLY AND MONTHLY SUBSCRIPTION

• Can be purchased in advance of the usage period: the weekly from the Friday preceding the validity week, the monthly from the 25th of the month prior to the usage month.
• It is valid for making an unlimited number of journeys on the route and within the validity period indicated on the ticket.
• It is individual, personal, non-transferable, and does not require validation.
• Can only be used for automotive service - bus lines.
• The subscription purchased at ticket offices and self-service must be clearly and legibly filled out by the traveler in pen, with their personal data.
• The subscription purchased online is valid even if shown by the holder on a suitable electronic device (tablet, smartphone, notebook, wearable device) that allows the reading of the QR code by the electronic devices that the control agents are equipped with.
• It must be presented at the request of the control personnel, accompanied by a valid personal identity document.
• The weekly and/or monthly subscription can be loaded onto the “e-via” card, a personal identification document on magnetic support.

Holders of single journey and weekly and monthly subscriptions have the right to make intermediate stops. Subscriptions issued for the automotive relation Bari Sud - Q.re San Paolo are not valid on the FM1 railway line. For more information regarding TRAVEL TICKETS, it is possible to consult the SERVICE CHART in the section "TRAVEL TICKETS AND RATES." 

To travel correctly and safely on the vehicles of the Ferrovie del Nord Barese, the traveler must adhere to the following rules and recommendations.

• On board the vehicles, the traveler must possess a valid travel document, purchased in advance, even for any baggage exceeding the allowance admitted free of charge (except for the route to and from the airport).

• The single journey ticket purchased at ticket offices and self-service machines must be validated at the appropriate validating machine, located on the ground in the stations and stops of the railway line and on board the vehicles of the automotive service. The traveler is required to check that the validation has occurred correctly.

• The single-journey ticket with a QR code does not need to be validated, is non-transferable, and must be shown upon request to inspection staff together with a valid personal identification document.

• In case of malfunction of the validating machine or incorrect validation of the ticket, the traveler must immediately inform the onboard staff at the time of boarding the train, for the railway service, and the line driver, for the automotive service. They will only validate the travel document in the possession of the traveler.

• Possession of a non-validated or incorrectly validated travel document does not authorize travel, and the user is considered to have an invalid travel document and is liable to administrative penalty.

• Weekly and monthly subscriptions purchased at ticket offices and self-service must be clearly and legibly filled out by the traveler in pen, with their personal data, to be valid.

• Subscriptions must be presented upon request of the control personnel accompanied by a valid personal identity document.

• Bus line travelers, at the time of boarding through the front door of the vehicle, must present the regular travel document to the bus driver.

• The travel document must be kept intact and recognizable by the user for the entire route or for the whole duration of its validity and presented upon request of the designated personnel.

• Users who start the journey without a ticket, in order to avoid the penalties provided by law, must promptly inform, at the time of boarding, the company staff on duty of the need to obtain a ticket. They will issue a single journey ticket with an additional charge of €3.00. Only users of the car service are exempt from paying the surcharge, if they buy travel tickets when boarding the buses and using the validators installed on board equipped with a Tap to Pay payment system, without using the driver's support. Those users may travel by paying only the price of a one-way ticket.

• Holders of single journey tickets and subscriptions have the right to make intermediate stops.

• The holder of the travel document can start or finish the journey at any location included in the relation for which the ticket is valid, provided that no refund is due for the journey not made.

• The transfer of nominal travel documents is prohibited, and after the start of the journey, the transfer of non-nominal ones is also prohibited.

• The traveler is required to show the travel document to the company personnel on duty whenever requested.

• The traveler, when requested, is required to provide their personal details to the control personnel. Such personnel, in carrying out their functions of ascertaining and contesting irregularities of travel documents, acquires the status of public official as per Article 71 of the Railway Police Regulation.

• The traveler without an identity document may be asked to alight from the vehicle and subjected to identification by the competent Police Authority.

• The traveler is required to pay to the authorized agents the amounts they request for taxes, surcharges, penalties, and any other fees related to transportation. 

RULES

On board, the traveler is required to observe the following rules.

• Strictly respect the instructions and regulations issued by the Company and the directions given by company personnel, and approach the agents on duty in case of danger.

• Take the necessary precautions and ensure, as far as they are able, their own safety and the safety of others people and animals under their custody, as well as the safety of their belongings. In particular, travelers must pay specific attention, both during stops and while moving, to the automatically opening and closing doors, given the characteristics of said doors.

• If traveling while standing, they must hold onto the appropriate supports during the vehicle's motion; if seated, they cannot occupy, unless otherwise specified, more than one seat.

• Yield the seat to the disabled and invalid, as well as assist elderly people and pregnant women and/or persons with dependent children.

• Inform the company personnel on duty about any lost items found on board the vehicle.

• The bus traveler is required to signal, using the appropriate button on the bus, the reservation of the stop to alight from the bus, and to request the stop with a hand gesture to board.

PROHIBITIONS

Passengers of the transportation service must comply with the following prohibitions.

• Alight from the train at stops outside the station. They may only alight if authorized by the service personnel and from the side indicated, keeping away from the train during the stop and boarding as soon as invited by the personnel.

• Board and alight from the bus at different points than those marked as stops.

• Open the windows of the vehicles without the consent of all affected travelers.

• Operate the emergency door opening controls as well as any other emergency device installed in the social vehicle and highlighted as such, except in cases of serious and imminent danger.

• Lean out or throw objects from the windows.

• Damage or soil the vehicles, walls, accessories, and furnishings.

• Access the vehicle with weapons and materials categorized as harmful and dangerous or with objects and packaging that by their volume, shape, and nature may be dangerous for travelers and/or cause damage to the vehicle.

• Smoke on board.

• Engage in advertising and/or commercial activities, even for charitable purposes, without prior authorization from the Management.

• Board the social vehicle in a state of intoxication or under physical or psychological conditions that may cause harm to themselves and to other occupants of the vehicle, or behave in a manner that disturbs other travelers. The service personnel may invite those responsible for the disturbance to alight from the social vehicle, even resorting to the intervention of law enforcement.